Frequently Asked Questions

Everything you need to know about membership, verification, privacy and our hosted events in Krakow and Berlin.

21 answers

✦ Getting Started

EuroMatch is a private international matchmaking platform for accomplished, ID-verified singles seeking serious, long-term relationships. We combine online introductions with hosted in-person events in Krakow and Berlin.

Single adults (21+) who are genuinely ready for marriage or a committed partnership, value honesty and family, and are open to building a relationship across borders.

Click "Create account", enter your name, email and password, then complete your profile with photos, values and relationship goals. Profiles go live once identity verification is approved — usually within 24 hours.

Basic English helps, but it is not required. The site is fully available in English, Ukrainian and German, and our events team provides bilingual hosts to make introductions comfortable for everyone.

◆ Membership & Pricing

Yes — 100% free, forever. Women can register, get verified, receive introductions, message members and attend our hosted events without paying anything.

Identity and background screening, personalised match curation by our relationship team, unlimited private messaging, and VIP access to our hosted events in Krakow and Berlin including venue, reception and on-the-ground coordination.

Return flights are booked by each member. Once you arrive, your first class hotel accommodation with breakfast, the three evening socials, cultural excursions and everything that happens at the events are arranged by our team.

Yes. You can pause your profile at any time from account settings, or cancel before your next renewal date. Paused profiles are hidden from all members until you return.

⛨ Verification & Safety

Every member submits a government-issued ID and a live facial scan that is matched against their photos. Gentlemen also undergo a background screening. A real person on our team reviews every profile before it goes live.

Manual ID verification, 24/7 human moderation, and anti-scam detection on messages. Members are never asked to send money, and any request for money results in an immediate permanent ban.

Use the "Report" or "Block" option on their profile or in the chat. Our safety team reviews every report within hours, and at events you can speak to any EuroMatch host directly.

✧ Events

Our events take place in Krakow, Poland and Berlin, Germany, with evening socials at upscale venues and guided cultural excursions in each city.

Each event includes three evenings of cocktails, food and drinks with many Ukrainian women. DJs play music and Ukrainian/English interpreters are present, and across these events you personally meet more than 100 women. Days include guided cultural excursions, and you stay at a first class hotel with breakfast included.

Sign in, open "Events", choose Krakow or Berlin and press "RSVP". Places are limited, so we recommend reserving early.

Not at all. Our hosts greet every member on arrival, make warm introductions and keep the atmosphere relaxed. Most members tell us it felt more like a dinner party with friends than an event.

❤ Matching & Messaging

Our relationship team combines your stated values, lifestyle, location preferences and relationship goals with compatibility scoring to suggest a small number of carefully chosen introductions each week.

Once signed in and verified, you can send a polite introduction to any member. A full conversation opens once they reply, which keeps inboxes respectful and spam-free.

Yes! You have unlimited, secure in-app private messaging to get to know your matches at your own pace before attending our hosted events in Krakow and Berlin.

⚿ Privacy & Account

Only signed-in, verified members. Profiles are never indexed by search engines, and you can choose to show your photos only to members you have connected with.

All data is encrypted in transit and at rest. ID documents are used only for verification and are never shown to other members. We never sell or share your data with third parties.

Go to Account Settings → Privacy → Delete account. Your profile, photos and messages are permanently removed within 30 days.

Still have questions?

Our concierge team replies within a few hours, 7 days a week.

Contact Concierge